COMMITMENT TO QUALITY:

Advanced Linear Devices supports the Quality Systems and Management concepts of the ISO-9001 international standards for quality, and has established a corporate Quality Policy (as detailed below) and Quality Objectives that is the basis of our commitment to maintain a world class supplier status. Adhering to this policy is a requirement for all employees, regardless of their job within the company. Quality is not the responsibility of any one person or group; it is shared by each and every employee. Therefore Quality Policy and Objectives are communicated & reviewed during monthly staff meetings and/or management review.

Advanced Linear Devices is committed to meet and exceed the ISO 9001:2000 Standards as well as the expectations of our customers in total quality in all areas, including products and services, delivery schedules and communications.

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QUALITY POLICY:

Advanced Linear Devices will deliver products and services that conform to customer requirements. We shall perform the job correctly the first time, emphasizing constant improvement in the quality of our work

“ALD will deliver” means that delivery, not just intentions, is one of the key measures of ALD commitment to customers.

“… that conforms to customer requirements” - means a clear understanding of all requirements is needed before one can deliver quality products or services. This also signifies mutual agreement, with clear, two-way communications, which applies to customers within as well as outside the company. The entire ALD team understands that each customer has a set of requirements and expectations that must be met.

“..We shall perform the job correctly the first time,…”doing it correctly means meeting agreements, that quality improvement measures are driven to determine the source of defects and preventing those defects from reoccurring. The continual process of preventing defects will drive down costs we and our customers experience, because costs associated with rework, redesign, etc, are dollars taken from being price competitive.

“…emphasizing constant improvement in the quality of our work…” each employee must strive to find better, faster, more economical ways to perform their job, to ensure that quality continues to improve along with cost effectiveness.

 


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